Privacy Policy & SMS Terms
United Development Realty
Effective Date: 04-10-2026
Overview
United Development Realty (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect information, including information related to SMS and messaging communications.
Information We Collect
We may collect the following information:
- Name and contact information (including phone number and email)
- Property or service-related inquiries
- Communication history (including SMS messages)
- Website usage data (if applicable)
How We Use Information
We use collected information to:
- Respond to inquiries and provide services
- Communicate regarding properties, leasing, and management services
- Send appointment confirmations and service-related updates
- Provide customer support
- Maintain internal records and improve operations
We do not sell or rent personal information to third parties.
SMS Messaging (A2P 10DLC Compliance)
Program Description
We may send SMS messages related to:
- Property inquiries and leasing communications
- Appointment scheduling and reminders
- Transaction and service updates
- Customer service responses
Opt-In Consent
By providing your phone number, you consent to receive SMS messages from United Development Realty.
Opt-in may occur through:
- Website forms
- Direct inquiries
- Verbal or written communication
Consent is not a condition of purchase.
Message Frequency
Message frequency varies based on your interaction with us.
Message & Data Rates
Message and data rates may apply based on your mobile carrier plan.
Opt-Out Instructions
You may opt out at any time by replying:
STOP
You will receive a one-time confirmation message, and no further messages will be sent unless you opt in again.
Help Instructions
For assistance, reply:
HELP
Or contact us:
Email: abacus@udrealty.com
Phone: 410-522-1632
Data Sharing
We do not sell, rent, or share mobile information with third parties for marketing purposes.
Information may be shared only with:
- Service providers that support business operations (including messaging platforms)
- Parties required by law or regulation
Data Security
We take reasonable measures to protect your information. However, no system can be guaranteed fully secure.
Data Retention
Information is retained only as long as necessary for business, legal, or compliance purposes.
Third-Party Services
We may use third-party providers to support messaging and website functionality. These providers are required to safeguard your information.
Limitation of Liability
The Company is not responsible for:
- Delayed or undelivered messages
- Errors in message transmission
- Carrier-related issues
Changes to This Policy
This policy may be updated periodically. Updates will be posted with a revised effective date.
Contact Information
United Development Realty
Email: abacus@udrealty.com
Phone: 410-522-1632